Pegasus Mail IMAP/SMTP Configuration Expert Guide

This procedure will create “profiles” that will allow access to the campus mail server via Pegasus Mail. It is also a step in migrating email functions from our mail server to the campus mail server. Perform the procedures in its entirety!

The IMAP configuration will allow access to a "shared" mailbox regardless of the client (Pegasus Mail or WebMail).

The SMTP configuration routes email directly to the campus mail server.

Configuring an IMAP Profile.

1. Pegasus Mail > Tools > IMAP Profile… [picture]

a. If “IMAP Profile” is greyed out click Tools > Options > General Settings > Advanced Settings > Select “Always” under Load Windows Internet Service > Click OK

b. Restart Pegasus Mail and return to Step 1.

2. Manage IMAP Profiles > New [picture]

3. IMAP Mailbox Settings [picture]

a. Give a definition name: CSUN IMAP

b. Enter IMAP Server Address: IMAP.CSUN.EDU

c. Server Port: 993

d. Login Name: enter your campus account (do not use email alias)

e. Password: leave blank (you will be prompted for a password)

f. Click on "Settings" tab > General behaviour...: Check all. [picture]

g. Click on the “Security” tab and turn on “Via direct SSL connect”, click OK. [picture]

4. Manage IMAP Profiles > Select and highlight “CSUN IMAP”, click on “Connect” [picture]

5. This should connect you to the IMAP server and mount the mailbox. Click DONE.

6. Pegasus Mail > File > Mail Folder… to see the IMAP mailbox. [picture]

Your IMAP mailbox is now available on Pegasus Mail and WebMail. In addition to having the IMAP mailbox, your “local” Pegasus Mail mailbox is still available. The IMAP mailbox is subject to 100MB quota. You can move IMAP emails to your “local” mailbox (or vice versa) by dragging them to the “local” folders or you can also use the “Move’’ button and then select a folder. Emails you move to the local mailbox will not be available on WebMail.

Configuring a SMTP Profile

1. Pegasus Mail > Tools > Internet options… [picture]

2. Internet Mail Options [picture]

a. Click on General > My Internet e-mail address is: <enter your firstname.lastname@csun.edu> address.

b. Click on “Sending (SMTP)” tab > Click Add [picture]

c. SMTP definitions for sending mail > New [picture]

d. Enter a name for this definition: CSUN SMTP [picture]

e. Server host name: SMTP.CSUN.EDU

f. Click on the “Security” tab and turn on “Via STARTTLS" [picture]

g. SMTP Authentication: check ON “Login to SMTP server using the following details" [picture]

i. Username: enter your campus account (do not use email alias)

ii. Password: enter your campus account password

h. Click OK > Highlight "CSUN SMTP" > click "Select" button. [picture]

i. Settings controlling the way mail is sent: turn on all EXCEPT the last one [picture]

j. Click OK.

AFTER MAKING BOTH SMTP AND IMAP PROFILES, CLOSE PEGASUS MAIL AND THEN LAUNCH IT AGAIN. THIS WILL SAVE THE CONFIGURATION CHANGES AND ALLOW YOU TO TEST THE PROFILES.

Configuring WebMail (remove forwarding)

1. Go to URL http://www.csun.edu/webmail [picture]

2. Enter your campus account and password and click “Login”

3. Click Options > Fowarding [picture]

4. Click “Stop” [picture]

5. Exit WebMail by clicking on "Logout" on the left panel then closing the Web Browser

Notes

Passwords: when you change your campus account password, you must also change your Pegasus Mail IMAP and SMTP profiles to match the campus account password. THIS IS IMPORTANT TO REMEMBER: Pegasus Mail will issue the "STOP" error when your password is invalid. [picture]

Checking for new mail: Your IMAP mailbox is refreshed automatically every 30 seconds, however, you can force a refresh by going to Pegasus Mail > File > Check host for new mail.

Inbound email from Administration & Finance Division and Athletics Dept, excluding PPM and Public Safety, will be delivered to your "local" mailbox. All other emails (users who have configured their mail client to use smtp.csun.edu to deliver their email -- e.g. the rest of the campus, PPM, Pub Safety, and non-csun.edu) will go to your IMAP mailbox (once migration is complete, all emails will go to the IMAP mailbox). There will be no pop-up notification for new mail arriving in the IMAP mailbox. Also, mail filtering may need to be adjusted.

Additional help with IMAP, SMTP and working with IMAP folders can be found in Pegasus Mail > Help > Help Index.

If you need further assistance or encounter problems with the new configuration, please submit a service request on the Systems & Technology support portal.

Last Revised 3/03/2005 - ebg