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Talent Management
Managing Effectively at California State University, Northridge
This series, open to all campus MPP and non-MPP supervisors, consists of five seminars designed to raise the managerial knowledge and skills of CSUN administrators and managers and to maximize their effectiveness in using current CSUN systems. The sessions will be taught by subject-matter experts on CSUN’s faculty and staff. Each session will be ninety minutes to two hours in length. The seminar topics are as follows:
Wednesday, December 10, 2008 10:00 a.m. – 12:00 noon Presentation Room, Oviatt Library |
What Leaders Need to Know About Employment Law and Working with Unionized StaffJill Smith Gale S. Baker |
Are you aware of your managerial duties under Equal Employment Opportunity laws? Do you know the difference between discrimination and harassment and how to respond to complaints of either? What is a hostile work environment and what should/must you do about it? Do you know how to respond to an employee’s request for leave under the Family and Medical Leave Act? What is a reasonable accommodation? As a manager, do you have a responsibility to work with the unions? If your response to any of these very essential questions is, “I don’t know”, this is an important session for you to attend.
Wednesday, May 6, 2009 10:00 a.m. – 12:00 noon Presentation Room, Oviatt Library |
All you Ever Wanted to Know About Alphabet SoupDebra Hammond David Crandall Rick Evans |
AS, USU and TUC…….what are they? What are their relationships to the University? What are their missions and are they formal entities of the University? What is the role of the leadership team in these organizations? What do I need to know about these organizations to do my job effectively? In this session, the leaders of these auxiliary organizations will help us understand their role and purpose and they will provide information on how we can best interact with the functions and the people of the CSUN Auxiliary organizations.
rescheduled from December 16 Tuesday, May 12, 2009 Presentation Room, Oviatt Library |
Managing for Great Customer Service Lauren N. Nile |
Whether you supervise staff or students, if your employees interact with the public at events ranging from basketball games to open house events at the observatory, you will benefit from this session. Attendees will learn how to very systematically train their staff to deliver outstanding customer service, in person, by telephone and in writing to our CSUN patrons, from the first fall campus movie to our spring graduations.
rescheduled from April 22nd Wednesday, May 27, 2009 10:00 a.m. – 12:00 noon Presentation Room, Oviatt Library |
Understanding How the University Operates – Essentials for all ManagersDiane Stephens Debra Hammond |
One cannot be an outstanding manager without knowing CSUN’s mission, vision and values; how the University is funded; how departments are funded; how decisions are made at the University; and the structures of authority under which CSUN operates. If your goal is to be counted among the University’s “shining stars”, you will definitely want to attend this information-rich session.
Postponed to Fall 2009 |
How to Effectively Recruit, Interview and Hire at CSUNPresenter TBD |
CSUN is currently in the process of transitioning its hiring process from its passive, responding paradigm to a proactive, highly-effective identification, recruitment and selection process. In this session, participants will be introduced to the basics of identifying outstanding candidates through job-specific recruiting, writing appealing position descriptions, and marketing the value and opportunities of employment at CSUN. Attend this session to learn how to recruit excellent employees who embrace the regional and national goals of the University.