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Talent Management

Managing for Success During Turbulent Times - A Leadership Overview

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During the Winter break period, the University is sponsoring a unique opportunity to come together with academic and administrative leaders to participate in a two-day program designed to enhance leadership skills in the areas of Collaboration, Communication, Conflict Management, Managing Change and Performance Management.

The program will be held January 14th and 15th in the Presentation Room of the Oviatt Library. Participants are asked to attend all sessions of the full twol-day program.

Enrollment is limited to 30. To register for this comprehensive program, please email Cindy Mitchell at cindy.mitchell@csun.edu with the title “Register – January Leadership Seminar Program.”

January 14, 2009

8:30 - 9:00 a.m.

Coffee and Donuts

9:00 - 9:30 a.m.

Welcome
Jolene Koester
President

9:30 - 10:00 a.m.

Introductions and Orientation
Bob Foldesi
Associate Vice President, Human Resources

10:00 a.m. - 12:00 noon

Managing Change in Your World – the Elements of Success

Joyce Feucht-Haviar
Dean, Tseng College of Extended Learning

Ben Quillian
Senior Director, Administration and User Support Services, Information Technology

Great organizations are led by leaders who think not only about the present but also about the future. If we do not change and improve, we will be irrelevant in the future. Change happens, and as leaders we must manage it effectively. Why are some people and teams so effective at dealing with change, while others struggle? This session will explore the essentials of dealing with change effectively as a leader of a unit and as a member of the University community.

12:00 noon - 1:00 p.m.

Lunch Break (provided)


1:00 p.m. - 3:00 p.m.

Working Together for Results – Collaboration and Cooperation

David Levin
Senior Director, Academic Technology

Linda Reid-Chassiakos
Director, Klotz Student Health Center

In some cases, it seems that the academy is a house divided by “turf” issues, where leaders spend significant time protecting the interests of their area, sometimes at the expense of the greater good.  Resources and knowledge are not shared, teams spend time and energy protecting or nurturing what is in their “silo” and a “we/they”, “winner/loser” mentality is created. This session will detail the benefits of cross-departmental/divisional cooperation and collaboration, and provide examples of how to be a successful collaborator.

3:00 - 3:15 p.m.

Break

3:15 - 4:30 p.m.

Participant Reaction and Discussion
Facilitated by Bob Foldesi
Associate Vice President, Human Resources

January 15, 2009

8:30 - 9:00 a.m.

Coffee and Donuts

9:00 - 10:30 a.m.

Making the Performance Management Process Work for You

Bob Foldesi
Associate Vice President for Human Resources

Is the performance management process just another administrative requirement that takes time and creates conflict with staff? In this session, you will learn how to use this process as a developmental and motivational tool to recognize performance, teach preferred courses of action and unleash the intrinsic motivation of staff members. You will receive information on how to be successful in the process and you will have the opportunity to interact with other administrators and learn from their experience.

10:30 - 10:45 a.m.

Break

10:45 a.m. - 12:00 noon

Achieving Effective and Sustainable Results: Managing Change and Conflict

C. Richard Barnes
President, C. Richard Barnes & Associates (National firm dealing with resolution of conflict in the workplace)

In this session, Mr. Barnes, who was the head of the Federal Mediation and Conciliation Service during the Clinton administration, will help us deal effectively with real and imagined conflict in the workplace. Participants will learn how to understand and appreciate the perspective of the “other” and to break the cycle of action – negative response – escalation. As a result of this session, you will have the tools necessary to push down barriers to understanding and communication and have a method for building long-term effective relationships.

12:30 - 1:15 p.m.

Lunch Break (provided)

1:15 - 2:00 p.m.

Achieving Effective and Sustainable Results: Managing Change and Conflict (continued)

C. Richard Barnes
President, C. Richard Barnes & Associates

2:00 - 2:15 p.m.

Break

2:15 - 4:15 p.m.

The Primary Ingredients of Success: Communication, Communication, Communication

Lauren N. Nile
Manager of Professional Development and Training

4:15 - 4:45 p.m.

Participant Reaction and Discussion

Facilitated by Bob Foldesi
Associate Vice President, Human Resources

Leaders impact people and outcomes every day by their presence, actions and what they say and write. What we do and don’t do sends messages that impact how we, our department and the University are perceived. In this session, the presenters will cover a series of practical, easily-applied tips on becoming a clear and effective communicator and representative of the University.