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professonal development courses
Fall 2009
For a description of all Human Resources workshops and seminars see the Professional Development website at:
http://www-admn.csun.edu/ohrs/development/index.htm
Professional Development Staff and Supervisor Training
(All Sessions will be held in the HR Training Room, Oviatt Library 16, Garden Level)
Responding Positively to Organizational Change
Presented by Susan Leahy
Thursday, September 17, 2009
9:00 a.m. – 12:00 p.m.
HR Training Room, Oviatt 16, Garden Level
Intended Audience: All Interested CSUN Staff and Faculty
We are experiencing significant organizational change at CSUN. In most institutions, organizational change is a constant. Reponses to organizational change vary widely among individuals. When change happens, each person responds in his/her own way. Whether or not we are aware of it, we each have a kind of “default” reaction to change. Generally speaking, most of us are in one of three recognized change modes – we move toward change, we move away from change, or we move against change.
Awareness of our personal reaction to change is the first step in dealing effectively with organizational change. Once we are aware of our typical or “default” reaction to change, we may then make a conscious effort to use functional behaviors that are helpful in effectively adapting to it. In this session, you will:
* Discuss with other staff members why change is difficult and identify some of the changes that are occurring both within the university and in our external environment that you experience as challenging;
* Take the change assessment tool, “Change Reaction – Understanding Your Response to Organizational Change” to both learn about your typical reaction to organizational change and identify effective responses to such change;
* Receive tips on how to focus on the benefits associated with change;
* Be introduced to strategies useful in managing change and moving toward acceptance;
* Be introduced to strategies for reducing fear of change and becoming a “change agent.”
Join this positive and interactive workshop to learn how to make change work for you. Reduce your resistance and get on board to effectively manage the multiple changes within your professional life.
Susan Leahy, MA.ABS is a sought-after speaker and presenter who has been speaking professionally at corporations, non-profit organizations and universities for over a decade. As a communication specialist, the focus of Susan’s work is transforming groups into teams. Her DVD, “Driving the Language of Parliamentary Procedure”, has been sold across the nation to religious organizations, universities, non-profit organizations and corporations. Susan is a member of the National Speakers Association (NSA) and the National Association of Parliamentarians (NAP). In addition to being a professional speaker and presenter, Susan is also co-creator and co-founder of Fast Lane Learning™an audio training company that supports the learning needs of the busy professional.
I Can I Will: Dynamics for Personal Success
Presented by Dr. Frederick G. Elias
Thursday, October 1, 2009
9:00 a.m. – 12:00 p.m.
HR Training Room, Oviatt 16, Garden Level
Intended Audience: All Interested CSUN Staff and Faculty
During this time of reduced resources, many people are feeling less in control and less powerful in their lives. The focus of this session is self-empowerment. Using his popular book, I Can I Will: Dynamics for Personal Success, Dr. Elias will introduce attendees to a roadmap to empowerment and personal success that includes the following topics:
* The Relationship Between Beliefs and Expectations: The Self-Fulfilling Prophecy
* Proactive Versus Reactive Responding
* Overcoming Self-Imposed Detours and Barriers to Success
* No More Mixed Messages to Ourselves or Others
* Moving Beyond Self-Sabotaging Behaviors
* Using You Imagination as an Energy Source for Success and Fulfillment
* Overcoming Resistance: Optimism is the Key
* Becoming More Dynamic, Climbing More Mountains and Determining Your Destination
Attendees will leave with a practical roadmap useful in achieving their personal success.
Dr. Frederick Elias, a lecturer in CSUN’s Psychology Department, is an internationally recognized lecturer, educator and consultant of human resource and organizational development. An expert in communications and motivation, Dr. Elias designs, implements and conducts leadership training, team building, communication, staff development and productivity improvement programs.
Effective Time Management
Presented by Lauren N. Nile, Esq. Manager Professional Development
Thursday, October 15, 2009
9:00 a.m. – 12:00 p.m.
HR Training Room, Oviatt 16, Garden Level
Intended Audience: All Interested CSUN Staff and Faculty
Do you sometimes feel the urge to hang the sign, “Totally Out of Control” on your cubicle or office wall? Does your desk look like a jungle of wild papers in need of a fearless tamer?
If you answered, “Yes!” to either question, you’ll both appreciate and benefit from this workshop. You’ll learn a comprehensive and effective time management system which includes The Four Keys to Successful Time Management. You’ll also be introduced to the Urgent-Important Time Management Matrix and learn how to use a time log for maximum results.
In this interactive session, you’ll also have an opportunity to share in small table groups, what you personally find challenging about managing your time and workload. Finally, you’ll have a chance to share in the large group, any “tried–and-true” time management methods that have worked for you.
Come join us for this informative, enjoyable workshop. It’s definitely worth the time!
For seventeen years prior to coming to CSUN, Lauren N. Nile worked as a keynote speaker and independent consultant and trainer specializing in providing assistance to employers in among others, the areas of leadership, team building, communication, cultural competence, conflict resolution and Equal Employment Opportunity. During that time, she conducted training for universities, Fortune 500 corporations and governmental agencies at all levels, including members of the White House staff. Lauren has been interviewed on Fox News and National Public Radio’s “Talk of the Nation” and has been quoted in the Washington Post, Business Week and the Christian Science Monitor.
Diversity Competence 101 - Course 1
Presented by Lauren N. Nile, Esq. Manager Professional Development
Thursday, November 5, 2009
9:00 a.m. – 12:00 p.m.
HR Training Room, Oviatt 16, Garden Level
Intended Audience: All Interested CSUN Staff and Faculty
Diversity is itself very diverse, encompassing not only the familiar categories of difference such as race, color, gender, religion, sexual orientation, disability, national origin and age, but also including differences such as personal temperament, U.S. geographic region of origin, and life experiences, among many others.
This course is the first in a three-course beginner’s series for those interested in both starting to explore the various issues of diversity in the workplace and in developing their skill in working more effectively in our increasingly diverse work environments.
The series is designed around the following ten questions:
- What is diversity?
- What diversity is and what it is not.
- What is the difference between Equal Employment Opportunity, Affirmative Action, Diversity Competence and Inclusivity…i.e. what is meant by “The four Rs”…..Rights, Representation, Relationships and Results?
- What, specifically, in terms of both awareness and behavior, is diversity competence? Is diversity competence an important issue to CSUN? Society-at-large? If so, why?
- What are the typical levels of awareness and common stages of personal growth toward diversity competence?
- What are some of the common disadvantages/risks of diversity incompetence?
- What are some of the most common, unproductive interpersonal “diversity dynamics” in the workplace?
- What is an effective yet very non-threatening method of interrupting those dynamics?
- What attitudes and behaviors characterize the genuinely inclusive, respectful work environment?
- What learning highlights and final thoughts do we have on the subject of diversity in our work places?
The first four questions will be the focus of the first course of the series. The second course will focus on questions five through eight. The third and final course of the series will focus on questions nine and ten. Attendees of all three classes will be awarded a certificate of attendance.
Come learn about and discuss the very interesting and important issue of workplace diversity in a safe, non-threatening learning environment. Large group brainstorm, small group discussion, video and exercises will be a part of the sessions. Each session will include significant time for participant dialogue.
For seventeen years prior to coming to CSUN, Lauren N. Nile worked as a keynote speaker and independent consultant and trainer specializing in providing assistance to employers in among others, the areas of leadership, team building, communication, cultural competence, conflict resolution, workplace harassment and Equal Employment Opportunity. During that time, she conducted training for universities, Fortune 500 corporations and governmental agencies at all levels, including members of the White House staff. Lauren has been interviewed on Fox News and National Public Radio’s “Talk of the Nation” and has been quoted in the Washington Post, Business Week and the Christian Science Monitor.
If you’d like to attend this workshop, please click on the link below:
http://www.surveymonkey.com/s.aspx?sm=oOOMAkfgx0dWUaz9gWY9MA_3d_3d
Emotional Intelligence II
Presented by Jeanne Hartley
Tuesday, November 17, 2009
9:00 a.m. – 12:00 p.m.
HR Training Room, Oviatt 16, Garden Level
Intended Audience: All Interested CSUN Staff and Faculty
Emotional Intelligence I was so successful, that this course is being offered at the request of many of the course’s participants for an intermediate level session. Participants of Emotional Intelligence I will benefit most from this current session, as the facilitator will not review much of the material from the first course. For that reason, registration preference will be granted to participants of that first session. Registration will not, however, be limited to only those who attended the first class.
Emotional Intelligence (EI) can be described as the ability to first understand and then to manage yourself and your emotions in difficult situations. In this three-hour workshop, building upon lessons learned in EI 1, participants will be introduced to more and deeper important concepts involved in understanding themselves and their emotions and in acquiring the skill of effectively managing themselves and their emotions. Specific EI skills that will be addressed in the session include:
- Assertive, non-defensive communication;
- Conflict management; and,
- Relationship building
Continue on your journey of self-discovery and personal growth. Come join us for this extremely engaging course.
Jeanne Hartley is a skilled and talented training and development professional. Prior to starting her consulting practice 10 years ago, she was the director of Training and Development for The Los Angeles Times, Centinela Hospital and The Daily News of Los Angeles. Jeanne has presented at national/international conferences. She is part-time faculty at Cal State University Northridge and Antioch University where she teaches group dynamics and organizational development.
Watch this announcement for the future posting of the registration link.
Moving from Staff to New Manager: Making the Transition More Smoothly
Presented by Jill Smith, Senior HR Manager, and
Lauren N. Nile Esq. Manager, Professional Development Programs
Thursday, December 3, 2009
9:00 a.m. – 12:00 p.m.
HR Training Room, Oviatt 16, Garden Level
Intended Audience: All Interested CSUN Managers and Supervisors
Congratulations! You’ve just been promoted to supervisor of your team. Among your biggest challenges is that of supervising those who were recently your colleagues. Navigating that changing relationship with your peers can be quite difficult without guidance and support. Coaching, counseling and especially taking corrective action, can all be quite hard when you’ve moved from buddy to boss.
In this workshop, we will explore:
- How to relate to your former peers who are now your colleagues;
- How to build trust with your team;
- How to motivate your team to do their personal best;
- How to say “no” when you have to;
- How to engage in corrective discipline for either performance, behavior or both, when necessary;
- How to avoid the five most common mistakes of new supervisors; and,
- How to start off on the right foot with your team and stay there.
If you made the “jump” from peer to supervisor and are in need of guidance in any of the above areas, be sure to register for this informative session.
Jill Smith is the Senior HR Manager for the Office of Human Resources at California State University, Northridge. She manages the Employee Relations, Operations, Payroll and HRIS Units. Jill has an extensive background in employee and labor relations and as a human resource generalist. She worked for a number of years with the City Administrator for the City of Flint, Michigan and in the Employee/Labor Relations area of the Los Angeles County Metropolitan Transportation Authority. Jill is certified as a Senior Professional of Human Resources from the Society of Human Resources Management (SHRM) and has provided numerous training programs to the campus on Performance Management, Employment Law, and Personnel Documentation Practices. She received her bachelor’s degree in Business Administration, graduating Summa Cum Laude from Northwood University in Midland Michigan.
For seventeen years prior to coming to CSUN, Lauren N. Nile worked as a keynote speaker and independent consultant and trainer specializing in providing assistance to employers in among others, the areas of leadership, team building, communication, cultural competence, conflict resolution and Equal Employment Opportunity. During that time, she conducted training for universities, Fortune 500 corporations and governmental agencies at all levels, including members of the White House staff. Lauren has been interviewed on Fox News and National Public Radio’s “Talk of the Nation” and has been quoted in the Washington Post, Business Week and the Christian Science Monitor.
Watch this announcement for the future posting of the registration link.
Making Your Personal Contribution to a More Positive Work Environment
Presented by Kandice Taylor Sherwood
Tuesday, December 15, 2009
8:30 a.m. – 11:30 a.m.
HR Training Room, Oviatt 16, Garden Level
Intended Audience: All Interested CSUN Staff and Faculty
This course was so popular last semester that it has been brought back by popular demand!
Negativity matters! The Bureau of Labor Statistics estimates that U.S. organizations lose over three billion dollars each year to the effects of negative attitudes and behaviors in the workplace. Increased stress, susceptibility to disease, anxiety and depression are but a few of the human consequences of a negative work environment.
Positivity matters more! Research has shown that positive attitudes and behaviors can counter the effects of negativity in both our professional and personal lives. It is particularly important during these times in which we may be feeling “the furlough squeeze”, to consciously work to create and maintain positivity in our workplaces.
If your work environment is in need of some positive changes, come join us for “Making Your Personal Contribution to a More Positive Work Environment”. In this interactive workshop, we will discuss tools and strategies useful in changing a negative work environment into a positive, more enjoyable one.
Course Objectives:
* Discuss the impacts of negativity in the workplace
* Discuss concepts from the Book , “How Full is your Bucket” by Tom Rath and
Donald O. Clifton
* Create awareness about each person’s choice to contribute to the work environment
* Raise personal accountability for creating a positive work environment
* Learn positive strategies for managing work-related stress and negativity
* Learn positive strategies for managing life-stress
Kandice Taylor Sherwood is a highly skilled facilitator and presenter with over ten years of experience in teaching and training others. She has a master’s degree in Industrial Organizational Development and experience designing and implementing organizational development activities such as team building exercises, focus groups and strategic planning. Kandice has a warm, engaging, motivating personality.
Watch this announcement for the future posting of the registration link.